Title
Recommendation to Authorize the City Manager to Execute an Agreement with ImageTrend LLC, for Two Years, with the Option to Extend for Up to Three Additional Years, for the Purchase and Implementation of Fire Records Management System for a Total Amount Not-to-Exceed $179,396. (Fire 10032210-52010)
Body
To: Honorable Mayor and Members of the City Council
From: Jennifer Ott, City Manager
EXECUTIVE SUMMARY
The Alameda Fire Department (AFD) seeks funding to replace its outdated records management system, Zoll, which will become unsupported as of December 2025. The department plans to adopt ImageTrend, a cloud-based "Software as a Service" (SaaS) solution widely used by regional agencies such as Alameda County Fire Department and Livermore-Pleasonton Fire Department. ImageTrend offers advanced data management features, seamless integration with AFD's Computer-Aided Dispatch (CAD) system, and compliance with federal standards including National Emergency Response Information System (NERIS). These enhancements will modernize AFD's records management infrastructure, improve operational efficiency, and streamline emergency response.
The agreement will be for an initial two-year period, with an option to extend for up to three (3) years, with total compensation not-to-exceed $179,396. ImageTrend's adoption addresses the limitations of the current system, supports data-driven decision-making, and ensures regulatory compliance. This investment will enhance AFD's ability to deliver superior service to the community, aligning with its mission of innovation and excellence in emergency response operations.
BACKGROUND
AFD seeks funding to replace its current records management system, Zoll, which will become obsolete and unsupported by December 2025. To address this critical need, AFD recommends implementing ImageTrend, a premier provider of electronic records management systems (RMS) tailored specifically for fire departments. ImageTrend's advanced configuration ...
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