Skip to main content

File #: 2025-5231   
Type: Consent Calendar Item
Body: City Council
On agenda: 9/2/2025
Title: Recommendation to Authorize the City Manager to Execute a Two-Year Agreement with SHI International Corp. for Arctic Wolf Cybersecurity Services in an Amount Not-to-Exceed $227,757. (Information Technology 60626070-51040)
Attachments: 1. Exhibit 1: Agreement
Title

Recommendation to Authorize the City Manager to Execute a Two-Year Agreement with SHI International Corp. for Arctic Wolf Cybersecurity Services in an Amount Not-to-Exceed $227,757. (Information Technology 60626070-51040)
Body

To: Honorable Mayor and Members of the City Council

From: Jennifer Ott, City Manager

EXECUTIVE SUMMARY

Staff is requesting City Council approval of a two-year agreement (Exhibit 1) with SHI International Corp. for Arctic Wolf cybersecurity services to enhance cybersecurity for the City of Alameda (City) by providing around the clock monitoring for malicious or irregular activity on the City's network.

BACKGROUND

Arctic Wolf would serve as the City's 24x7x365 Security Operations Center (SOC) to monitor the City's network for any malicious or anomalous activity. Such robust monitoring is accomplished by aggregating all of the City's cybersecurity-related alerts from the City's various cybersecurity solutions to form a holistic view of the City's network. With this visibility, Arctic Wolf would immediately alert the City to any malicious/anomalous activity and take action, when appropriate. In general, the earlier the response to an attack, the better the chances are to decrease the impact on City systems, operations, and personnel. In addition to responding to attacks, Arctic Wolf would also serve as a trusted cybersecurity advisory partner as the City's cybersecurity posture is increased across City systems.

DISCUSSION

After thorough research and evaluation, staff identified Arctic Wolf as the best-suited solution to enhance the City's defenses and overall cybersecurity posture. Arctic Wolf provides comprehensive threat monitoring and a suite of advanced security services offering effective protection for both the City and its employees against cyber-attacks. In a climate where cyberattacks are getting more and more sophisticated and persistent, staff selected Arctic Wolf as the most capable solution to meet the unrelentin...

Click here for full text