Title
Adoption of Resolution Amending the Alameda City Employees Association (ACEA) and Electric Utility Professionals of Alameda (EUPA) Salary Schedules Effective November 16, 2025, to Reflect Removal of the Lead Customer Service Representative, Customer Service Representative and Meter Reader Classifications from ACEA and Add a Five Step Salary Range for the Classifications in EUPA. (Human Resources 10025060)
Body
To: Honorable Mayor and Members of the City Council
From: Jennifer Ott, City Manager
EXECUTIVE SUMMARY
Following a management-initiated review of Lead Customer Service Representative, Customer Service Representative and Meter Reader classifications, and engaging in the meet and confer process with Alameda City Employees Association (ACEA) and Electric Utility Professionals of Alameda (EUPA), an agreement was reached to transition the classifications from ACEA to EUPA. To maintain consistency with other EUPA classification salary ranges, staff recommends establishing a new salary range for all three positions, reducing from 8 steps to 5 steps, and updating the ACEA and EUPA salary schedule to reflect the transition. There is no financial impact for reducing the number of steps for the transitioned classification.
BACKGROUND
To stay competitive and adapt to evolving job responsibilities, Human Resources conducts periodic reviews of job descriptions, salary schedules, and position allocations to ensure internal equity, market competitiveness, and alignment with City of Alameda (City) needs. The Lead Customer Service Representative, Customer Service Representative and Meter Reader are positions solely located within Alameda Municipal Power (AMP) department, performing specific functions and duties unique to AMP. Following a management review, it was determined that these classifications would be more appropriately covered under EUPA, a unit dedicated to AMP, and to amend the EUPA salary schedule to include these classifications, as well as reflect a ...
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