Title
Recommendation to Authorize the City Manager to Execute a Five-Year License Agreement with Truleo Inc. for a Software Subscription for Automated Body Worn Camera Review and Analysis in a Total Not-to-Exceed Amount of $180,000. (Police 10031100)
Body
To: Honorable Mayor and Members of the City Council
From: Jennifer Ott, City Manager
EXECUTIVE SUMMARY
Best practices and organizational health depend on proper supervision and employee performance review. To be efficient and meet these objectives, the Alameda Police Department (APD) created policies to ensure officers' body-worn camera (BWC) footage is reviewed regularly. On average, APD employees record 5,400 hours of video per month. Attempting to have supervisors manually review 100% of all that footage is not feasible, so APD turned to technology to help automate this task. In December 2021, APD negotiated a year-to-year software subscription contract with Truleo, Inc. (Truleo) for $30,000 annually.
Truleo's computer model quickly and efficiently sifts through the thousands of hours of audio footage and flags high-risk incidents such as uses of force, escalation, pursuits, non-compliance, as well as contentious and positive interactions. The system then sends prompts to APD supervisors who watch these specific interactions and make their own assessments of the behavior, language, and service delivery. Supervisors can use these observations and assessments to provide coaching and performance management of police officers.
As the City of Alameda (City) was an early adopter of this innovative new technology, Truleo sought out and received the City's permission to use Alameda's BWC footage to conduct a year-over-year analysis of changes in behavior by APD police officers before and after the implementation of the Truleo software coupled with performance management training. Exhibit 1 includes the Alameda case study conducted by Truleo that demonstrates preliminary benefits from the implementati...
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