Title
Recommendation to Authorize the City Manager to Purchase a Three Year Maintenance Support Agreement with SHI International Corp, a Reseller of Mimecast, to Secure the City's Email Platform and Facilitate the Email Archival Process in the Amount of $120,398 Bringing the Total Purchase Order Price with Mimecast to $166,147. (Information Technology 704)
Body
To: Honorable Mayor and Members of the City Council
EXECUTIVE SUMMARY
Staff is requesting City Council approval of the purchase of a three (3) year maintenance support renewal for Mimecast. Mimecast is the City of Alameda's (City) email security platform. The original implementation of Mimecast in 2020 included the purchase, configuration, and installation of new security services in the amount of $45,750. The annual maintenance support is up for renewal and staff is requesting discretionary authority to purchase up to three years of additional maintenance services.
BACKGROUND
In 2020, the City replaced its outdated email filter and archival system with Mimecast. The original implementation of Mimecast included the purchase, configuration and installation of new email security services in the amount of $45,750.
DISCUSSION
Mimecast is a cloud-based Secure Email Gateway that protects organizations and employees using both a y cloud-based and on-premises email platform. It defends against inbound spear-phishing, malware, spam and zero-day attacks by combining innovative applications and policies with multiple detection engines and intelligence feeds.
With cybersecurity attacks on the rise, Mimecast has provided the City with very good protection. The Mimecast software appliance handles the City's email security and email archival process. Some additional features included in Mimecast are impersonation protection, URL protection, attachment protection, encrypted email and large file send capabilities in a secure manner. These features protect the City's network from social engineering and other simi...
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